POLICIES

• Fill out registration card. Mail to 6030 E Heaton Ave Fresno, Ca 93727 or Email picture to swellswimfresno@gmail.com. You will receive an email to confirm and accept schedule.

• You will have 2 business days, after a schedule is emailed, to accept, make changes as needed, and make your payment. After two business days, your schedule may be removed to accommodate other swimmers. 

• You will receive an emailed invoice where you can pay immediately online or send in a check. Your schedule is confirmed as soon as we receive your payment.  

• If we are unable to accommodate your request, we will call or email you for additional availability or refund the lesson charges. 

• AFTER you have accepted a schedule, to cancel or rearrange your schedule for any reason there will be a $20.00 adjustment fee for each child each time you make a change. There will be a FULL CHARGE on all ‘no show’ lessons and/ or lessons cancelled after 9 AM on day of lesson.

• We do our absolute best to uphold swimmers' schedules. In the event of inclement weather or other unforeseeable circumstances, we may need to reschedule or refund affected lessons. 

• Please do not feed your child within 2 hours before lesson.

• Only reusable swim diapers allowed.

• We may ask you to stay out of your child’s view for the first lesson so your child can relate and bond to their teacher on a one-on-one basis, building trust, confidence, and love. 

• Your child’s first lesson is generally the hardest, but the lesson hardest to come back to is the second. Give your child lots of praise and love between lessons!